The Process
Each step of our process is intentionally personal, so we can guide you to all the ideal possibilities—whether you know exactly where you want to go, or just how you hope to feel on your next escape. With time, we become experts at connecting you to the places and experiences you’re sure to love.
1
If you’re thinking of working with us, please fill out the form on our Contact page, designed to help us learn the finer details of you and your travel companions, and to get a sense for what you’re seeking. We’ll capture the essentials and an idea of what we’ll be planning. There’s also a spot to share your thoughts. Don’t be shy about sharing details that are important to you.
2
Based on the length and complexity of your trip, I will send you a client engagement agreement to complete along with an initial, non-refundable deposit. Fees vary based upon the scope of work and will be confirmed following the initial inquiry phase.
3
We spend time researching and curating a selection of customized itinerary options—informed by our insider knowledge and eye for design—that align with your vision. After presenting an initial trip proposal, we refine until the entire itinerary is perfectly suited to your taste.
4
When everything is just right, we handle all of your bookings and reservations. Every possible perk is requested in advance, and your preferences are communicated to our partners on the ground. Confirmation details are then sent for your review. At this stage, we recommend purchasing travel insurance to cover your investment.
Once key components like accommodations, flights and guides are confirmed, we continue to work behind-the-scenes planning every detail to perfection. Dining reservations—pulled from our little black book and matched your individual tastes—are secured, transfers arranged, tickets procured, and spa appointments made. Everything is handled on your behalf.
5
We send your final itinerary via an easy-to-use mobile app, with all details, confirmation documents, maps, and tips organized and easily accessible. Depart for your destination knowing an unforgettable, seamless experience awaits.
6
Should you encounter any issues during your trip, our team and network of international supplier partners are always available to assist. We always ask for input from clients— both in real-time and upon return — so we can ensure subsequent trips only get better and better.
